Summary
Iris is a smart camera that clips onto your cat's existing litter box, paired with a companion app and supporting cloud services. These Terms are the agreement between you and Furrensic, Inc. about using all of that. The short version:
- You can reserve a unit with a refundable deposit. You can cancel and get a full refund any time before your unit ships.
- The private beta is exactly that — pre-release software running on pre-release hardware. Things will break and change.
- Iris is a helpful extra set of eyes, not a medical device. It does not diagnose anything and it does not replace a vet.
- Don't do illegal, abusive, or harmful things with the service, and don't try to break it.
- We provide the service as iswhile we're still in pre-launch, and our liability is limited.
Acceptance
By creating an account, placing a pre-order, signing up for the beta, installing the app, powering on an Iris device, or otherwise using any part of the service, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Iris.
Eligibility
You must be at least 18 years old(or the age of legal majority where you live) to create an account, place a pre-order, or receive an Iris device. Iris is not designed for, and may not be used by, children under 13. If you're using Iris on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Pre-orders and deposits
When you reserve an Iris unit, you place a refundable deposit through Stripe. This deposit:
- Holds your place in the founders batch in the order your reservation is received.
- Locks founders pricing at the time of your reservation.
- Is fully refundable at any time before your unit ships. To cancel, email hello@furrensic.com from the email associated with your reservation.
- Covers your founders reservation as described on our website at the time you check out, including the founders hardware bundle and benefits we list for this window.
Shipping timeline, product details, and fulfillment steps may evolve as we get closer to launch. We'll email you about anything material and you can still cancel for a full refund before your unit ships if you're no longer in.
Beta program
If you're invited into our private beta program (TestFlight on iOS or Google Play internal testing on Android), you agree that:
- The app and device are pre-release, may contain bugs, may be unstable, and features may change or be removed.
- Beta access is provided at our discretion and may be revoked at any time.
- You will not publicly disclose, screenshot, or share confidential beta features that we mark as confidential without our written permission.
- Feedback you provide may be used by us to improve the product without obligation or compensation to you.
Your account
We sign you in with a one-time passcode sent to your phone number. You are responsible for keeping access to your phone secure, for everything that happens through your account, and for the accuracy of the profile information you give us. Notify us promptly if you believe your account has been compromised.
The Iris device
When you receive an Iris device, you own the hardware. We grant you a personal, non-exclusive, non-transferable, revocable license to use the firmware running on the device and the cloud services that connect it to the app. You agree that:
- You will use the device in accordance with the included setup instructions and any safety information.
- You will not modify the firmware in a way that disables safety features, will not attempt to extract our secret keys, and will not use the device to harm others or violate the law.
- The device receives over-the-air firmware updates from us. By using the device you authorize these updates, which may include security patches, new features, and bug fixes.
- Iris devices need a working Wi-Fi network and continuous power to function as designed. We are not responsible for service interruptions caused by your network, power, or Internet provider.
The app and service
Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to install and use the Iris mobile app and the related cloud services for your personal use of your Iris device.
The service is under active development. We may add, change, or remove features; pause or end specific services; and change pricing for any new feature at our discretion. We'll do our best to give you reasonable notice of material changes that affect you.
Acceptable use
You agree that you will not, and will not allow anyone to:
- Use Iris to capture video or other information about people who have not consented to being recorded, in any place where they have a reasonable expectation of privacy. The device is intended to observe a litter box in your own home.
- Use Iris for unlawful, harassing, defamatory, abusive, or fraudulent purposes.
- Reverse engineer, decompile, disassemble, or attempt to derive the source of the firmware, app, or backend services, except where the law expressly allows it.
- Probe, scan, or test the vulnerability of the service; bypass authentication; or interfere with another user's use of the service.
- Resell, sublicense, or commercially redistribute the app, the service, or the data the service produces.
- Use the service to build a competing product.
We may suspend or terminate accounts and disable devices that violate these rules.
Intellectual property
Iris, the Iris and Furrensic names and logos, the device design, the app, the firmware, the cloud services, and all related software, designs, and content are owned by Furrensic, Inc. or our licensors and are protected by intellectual-property laws. These Terms do not grant you any right in our trademarks or trade names.
You retain all rights to the recordings, scans, and other content captured by your device. By using the service, you grant us a limited, worldwide, royalty-free license to host, store, transmit, and process that content solely as needed to provide the service to you (for example, to deliver a live stream, store a recording for your replay, or run an automated visual analysis on a scan).
Not a medical device
Iris is not a medical device. It does not diagnose, treat, cure, or prevent any disease or condition in your cat. Any insights, summaries, or alerts the service produces are for informational purposes only and are not a substitute for veterinary care. Always consult a licensed veterinarian for medical decisions about your cat. If your cat is in distress, contact a veterinarian immediately.
Privacy
Our collection and use of personal information in connection with the service is described in our Privacy Policy, which is part of these Terms by reference.
Disclaimers
Except where expressly required by law, the service and the device are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that the service will be uninterrupted, error-free, or free from harmful components, or that any defect will be corrected.
Some jurisdictions do not allow the disclaimer of certain warranties, in which case the disclaimers above apply to the maximum extent permitted by law.
Limitation of liability
To the maximum extent permitted by law, Furrensic, Inc. and our suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost data, or loss of goodwill — arising out of or relating to your use of, or inability to use, the service or the device.
Our total cumulative liability arising out of or relating to these Terms or the service will not exceed the greater of (a) the amount you have paid Furrensic, Inc. in the twelve months preceding the claim, and (b) one hundred US dollars (US $100).
These limitations apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the smallest extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Furrensic, Inc. and our officers, directors, employees, and contractors from any third-party claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of (a) your misuse of the service or device, (b) your violation of these Terms, or (c) your violation of any law or third-party right.
Changes to these Terms
We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top, and for material changes we'll notify you in the app or by email. Continued use of the service after a change means you accept the updated Terms.
Termination
You can stop using Iris at any time. You can ask us to delete your account by emailing hello@furrensic.com. We may suspend or terminate your access to the service if you violate these Terms or if we reasonably believe you've put the service or other users at risk. Sections of these Terms that by their nature should survive termination — including disclaimers, limitations of liability, indemnification, intellectual property, and dispute resolution — will survive.
Governing law and disputes
These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. Any dispute arising under or related to these Terms will be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts. Nothing in this section limits any right you may have under mandatory consumer protection laws of the country where you live.
Contact us
Questions about these Terms? Write to hello@furrensic.com.